[Recommended]MyITLab

MyITLab CallData Call Hour Reason Dept Call Length Satisfaction Rating Call Day On Hold Issue Grade Weekday Call Hour Reason Dept Call Length Satisfaction Rating…

MyITLab
CallData
Call Hour Reason Dept Call Length Satisfaction Rating Call Day On Hold Issue Grade Weekday
Call Hour Reason Dept Call Length Satisfaction Rating Call Day On Hold
8 2 Accounting 6 4.5 4 Y
16 1 Public_Affairs 6.7 3.7 5 Y
15 2 Accounting 5.5 5.9 1 N
3 1 Public_Affairs 3.7 9.2 2 N
21 1 Admissions 6.5 5.9 1 N
15 3 Public_Affairs 8.8 6 3 N
22 1 Human_Resources 6.3 6.4 4 N
12 2 Admissions 2 7.2 2 Y
19 3 Accounting 5.4 7.6 6 N
15 1 Financial_Aid 5.9 4.2 5 Y
19 1 Public_Affairs 3.3 9.2 3 N
14 2 Accounting 4.9 5.1 3 N
12 4 Public_Affairs 4 5.9 5 N
20 2 Public_Affairs 4.3 8.2 2 N
14 2 Public_Affairs 5.3 6.7 5 N
11 2 Public_Affairs 5.1 6.8 5 N
15 1 Admissions 3.5 6.5 2 Y
16 1 Admissions 5.4 8.4 6 N
10 2 Public_Affairs 3.6 6.8 5 Y
15 2 Admissions 7.2 4.2 7 Y
1 2 Public_Affairs 3.3 9.9 7 N
9 3 Admissions 6.3 8.3 6 N
13 2 Public_Affairs 2.6 6.5 4 Y
20 3 Admissions 7.2 6.6 5 N
17 2 Admissions 1.8 7.5 2 N
11 1 Admissions 2.5 8.3 1 N
14 2 Admissions 4.7 6.6 2 N
17 3 Public_Affairs 7.6 5.3 3 N
21 1 Financial_Aid 5.7 5.4 7 Y
16 1 Public_Affairs 3 6.7 5 Y
2 1 Admissions 3.7 9.4 4 N
13 1 Accounting 1.5 7.8 1 N
11 3 Public_Affairs 3.3 9.3 1 N
18 3 Admissions 4.4 5.4 5 Y
20 2 Accounting 5 4 1 Y
23 2 Public_Affairs 3.2 8 3 Y
8 1 Public_Affairs 4.5 4.9 5 Y
8 2 Admissions 8.1 4.1 4 Y
5 1 Human_Resources 6.5 6.2 4 N
21 1 Public_Affairs 5.7 8.5 6 N
20 2 Admissions 4.5 5.6 7 N
19 3 Admissions 4.8 9 2 N
4 1 Admissions 5.9 8.2 4 N
22 2 Admissions 4.4 4.5 7 Y
20 1 Public_Affairs 3.2 9.4 7 N
20 3 Admissions 4 3.8 3 Y
16 4 Financial_Aid 4.9 6.5 2 N
11 1 Public_Affairs 5.7 6.2 5 Y
7 2 Public_Affairs 5 9.9 5 N
12 2 Public_Affairs 4.6 8.8 4 N
16 1 Financial_Aid 3.5 8.3 1 N
20 2 Public_Affairs 5.7 7.1 1 N
14 4 Admissions 4 6.1 2 N
12 1 Admissions 3.1 9.6 5 N
6 2 Admissions 3.5 10 7 N
17 2 Admissions 2.7 8.1 1 N
21 2 Human_Resources 5 5 7 Y
6 4 Admissions 2.7 7.7 3 N
20 2 Public_Affairs 6.1 6.7 6 N
20 1 Admissions 6 4.4 1 Y
22 2 Public_Affairs 4.7 8.1 3 N
3 1 Public_Affairs 5.3 5 4 Y
9 1 Admissions 3.4 8.9 6 N
13 2 Accounting 4.9 6.3 2 Y
23 1 Accounting 5.5 7.2 3 N
24 2 Admissions 4.5 7.1 3 N
10 3 Admissions 7.3 3.8 6 Y
20 4 Human_Resources 4.5 6.5 1 N
9 3 Human_Resources 5.8 4.9 2 Y
14 2 Accounting 4.2 7.6 3 N
11 1 Human_Resources 3.8 10 5 N
18 2 Public_Affairs 4.5 8.1 2 N
20 2 Admissions 3.5 10 2 N
6 2 Accounting 1.4 9.5 4 N
6 2 Admissions 3.8 10 2 N
13 1 Accounting 4.5 6.1 2 N
21 1 Accounting 4.6 6.8 3 N
23 1 Admissions 4.5 6.6 5 Y
10 1 Admissions 2.6 7.3 4 Y
19 1 Public_Affairs 6.3 7.7 1 N
13 3 Admissions 1.3 8.8 4 N
18 2 Human_Resources 4.9 5.5 2 N
18 2 Human_Resources 4.8 5.4 6 Y
12 2 Accounting 3.9 8 1 N
19 2 Accounting 6.8 6.6 4 Y
11 1 Public_Affairs 6.2 8.7 7 N
4 4 Human_Resources 5 6.2 2 N
24 3 Human_Resources 2.4 8.1 6 N
21 2 Accounting 6.8 6 4 N
12 3 Human_Resources 3.1 8.3 6 N
14 2 Human_Resources 3.2 7.4 1 N
14 3 Admissions 7.8 6.9 1 N
9 3 Admissions 5.4 4.8 2 N
14 2 Public_Affairs 6.6 5.8 6 Y
12 3 Admissions 3.5 8.6 5 Y
19 3 Human_Resources 5.7 7.2 3 N
4 1 Public_Affairs 6.3 6.5 5 N
8 3 Admissions 8.3 6 6 N
7 2 Human_Resources 4 7.2 6 N
1 2 Human_Resources 4.8 7.7 4 N
11 1 Accounting 3.1 9.8 6 N
15 2 Accounting 5 4.6 3 Y
10 1 Public_Affairs 5.5 8.9 5 N
12 1 Admissions 5.2 5 7 Y
9 2 Public_Affairs 4.6 8.9 1 N
5 3 Admissions 2.2 7.3 1 Y
20 4 Accounting 6.1 7.8 6 N
24 1 Accounting 4.4 8.3 4 N
20 3 Admissions 6 4.7 5 Y
9 3 Financial_Aid 3.9 10 7 N
10 3 Accounting 5.2 7.2 2 N
14 2 Accounting 4.6 5.5 3 N
22 4 Accounting 6.5 8.3 3 N
15 3 Financial_Aid 7.1 5.1 1 Y
2 4 Financial_Aid 6.3 6.6 7 N
10 1 Admissions 4.5 8.5 4 N
2 1 Admissions 7.4 6.4 5 N
18 3 Financial_Aid 5.4 6.9 5 N
23 1 Financial_Aid 5.3 5 2 Y
&F
Lists
Department Public Affairs Human Resources Admissions Accounting Financial Aid
Public Affairs 1 Frozen screen Blackboard Banner Blackboard Internet
Human Resources 2 Voicemail Electrical Intranet Internet Blackboard
Admissions 3 Other Internet Blackboard Intranet
Accounting 4 Intranet Internet
Financial Aid
Day of Week Sunday Monday Tuesday Wednesday Thursday Friday Saturday
Financial Aid
Satisfaction Rating Grade
0 F
4 D
6 C
8 B
9 A+
&F
CallCenterReport
Call Center Report
Department Financial_Aid
Your Office: Public_Affairs Human_Resources Admissions Accounting Financial_Aid Student_Life
Issues # Calls on Issue # On Hold Status
1
2
3
4
Department Average Call Length Total Calls Below C Notes Longest Call
Public_Affairs Department
Human_Resources Score
Admissions
Accounting
Financial_Aid
Call Hour Reason Dept Call Length Satisfaction Rating Call Day On Hold Issue Grade Weekday
Satisfaction Rating Call Length
Count
Average
Sum
Max
Min
&F

The post MyITLab appeared first on ExpertCustomWritings.
Assignment status: Solved by our experts

>>>Click here to get this paper written at the best price. 100% Custom, 0% plagiarism.<<<

Leave a Reply

Your email address will not be published. Required fields are marked *