Discuss the risks of avoiding confrontation of a problem employee. (250 words, at least 2 references)
Respond to PERSON1 on her post below. (should be a minimum of 150 words)
Organizations are complex entities that drive towards a common goal from various angles. These extremely complex groups are comprised of people of different ages, different backgrounds, different functions, and different responsibilities. When such differences exist, it is easy for conflicts to come about as decisions are being made and miscellaneous tasks getting executed. Conflicts often are caused when the focus of a discussion shifts from what is right (what is the best decision for the problem in question?” to who is right (a question of personal clout within an organization). When such instances arise, different types of people can intervene. The first choice for this course of action is the direct manager if the people being managed both reports into the same manager or managers of the two different teams. If a resolution for the conflict is not identified at this step, the issue can get escalated higher for resolution such as a business partner from human resources for the company in question or a leader that oversees both teams in the conflict. The company makes a dangerous choice if it avoids confrontation with a problem employee. After validating that the employee truly deserves to be labeled a “problem” employee, managers should swiftly have a conversation that provides feedback to the employee in question and comes up with a plan for corrective action. By avoiding confrontation with the problem employee, management sends the message that the behavior of the problem employee is acceptable and harm caused by the problem employee is not worth any corrective action from leadership. It makes similar behavior acceptable within the organization thus leading to a poor culture for the group and company.
Jennings, M. (2018) Business ethics: Case Studies and Selected Readings (9th ed.). Cenage.
Respond to Harini Ambati on her post below. (should be a minimum of 150 words)
Human being are social creatures and interact with each other on a regular basis everywhere as a part of the whole eco system. All the people come with different experience, taste and choices which sometimes get along well with others and sometimes goes against others. Such conflicts are not possible to avoid due to very simple reason as mentioned above. Hearn, S. (2017). Hearn says that at first avoiding any conflict seems like a good idea since you avoid the whole confrontation of the problem and conflict with the other person which saves time, saves energy and saves any distaste which may arise out of the confrontation and as Hearn says we fear being ostracised. Hearn, S. (2017) Hearn says that Thomas Kilmann grid looks upon conflict avoidance as a loose proposition since it does not resolve the issue at hand. The negative impact of avoiding any conflict often hampers the topline numbers in a workplace environment, miscommunications, dysfunctional system of work and loss of efficiency among the team members. Hearn, S. (2017) Hearn provides that there are many forms of avoiding a conflict, however he mainly lists out three of such form of conflicts. The first conflict avoiding is simply ignoring the issue which is at hand, another way to avoid is about changing the conversation of the conflict whenever it comes up, third way is by completely withdrawing from the situation and escaping it. Hearn, S. (2017). Hearn in his journal mentions the solutions in which the avoiding of the conflicts. He provides three ways of solutions at an organizational level to resolve conflicts. First is by providing tools to employees for feedback, implement frequent manager feedbacks, it is healthy to disagree.
Hearn, S. (2017). Addressing Conflict Avoidance in the Workplace. Retrieved from https://www.clearreview.com/conflict-avoidance-destroys-work-culture/.
Journal Article Analysis
Pick one of the following terms for your research: Whistle-blowing, motivation, decentralization, group norms, or needs.
Journal Article Analysis Format
Each student will select one of the key terms presented in the module and conduct a search to find 1 recent peer-reviewed academic journal article (within the past 3 years) that closely relate to the concept. Your submission must include the following information in the following format:
DEFINITION: a brief definition of the key term followed by the APA reference for the term; this does not count in the word requirement.
SUMMARY: Summarize the article in your own words- this should be in the 150-200 word range. Be sure to note the article’s author, note their credentials and why we should put any weight behind his/her opinions, research or findings regarding the key term.
DISCUSSION: Using 300-350 words, write a brief discussion, in your own words of how the article relates to the selected chapter Key Term. A discussion is not rehashing what was already stated in the article, but the opportunity for you to add value by sharing your experiences, thoughts and opinions. This is the most important part of the assignment.
REFERENCES: All references must be listed at the bottom of the submission–in APA format.
Be sure to use the headers in your submission to ensure that all aspects of the assignment are completed as required.
Any form of plagiarism, including cutting and pasting, will result in zero points for the entire assignment.
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