[Solution]Types of Measures

Whether at the local organizational level or at a national level, quality improvement requires the identification of standards that define quality care and measurement of…

Whether at the local organizational level or at a national level, quality improvement requires the identification of standards that define quality care and measurement of performance to determine whether or not the identified standards are met. Quality measures are used across the full continuum of care, from individual physicians to health plans. As we will examine in this chapter, there are literally hundreds of different health care quality measures in use today. These existing quality measures can generally be categorized into four types: structure, process, outcome, and patient experience.

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